11 January 2017

Trading highlights include:

  • Like-for-like sales (ex VAT) for the six weeks from the week of Black Friday through to
    31 December 2016 up by 2.7% against the comparative period last year;
  • Cash gross margins up by 1.0% against the comparative period last year;
  • Beauty the strongest performing category highlighting the increase in customer demand around gifting over the Christmas trading period;
  • For the Black Friday Event itself, total sales also up by 2.7% against the comparative period last year, with online sales representing 41% of total sales across the six-day event; and
  • Two weeks to 31 December 2016 delivered record sales figures.


    Nigel Oddy, House of Fraser Chief Executive Officer, commented:


    “We are very pleased to report a solid overall performance this Christmas; driven in part by very strong online demand over Black Friday and good Boxing Day week sales. In addition, we are delighted by the results achieved in our recently refurbished stores, which have consistently appeared among our top performing stores over the Christmas period.


    Our recent performance is evidence that our multichannel proposition, combined with the huge breadth of products and brands we provide, is working well for our customers.”



    Frank Slevin, Chairman of House of Fraser added:


“This is a good performance during our key trading period; having been supported by the investment we have made in our stores, our people and our core infrastructure over the last two years. We commenced laying the foundations for the transformation of the business in 2016 in anticipation of a challenging retail environment, and as we look forward to 2017 and beyond we must continue to adapt as the retail sector evolves.


I would like to thank our staff and our Brand partners for their hard work and support during the year. With this strong trading performance, we remain confident that we will continue to deliver a compelling proposition for our customers.”


About House of Fraser:

House of Fraser is a department store group with 59 enviable locations across the UK and Ireland. As one of the best known names on the high street, House of Fraser has presented customers with an unrivalled nationwide department store for over 165 years. The Group has annual sales of £1.3bn and employs over 6,000 House of Fraser employees and 11,500 concession staff through over 4 million sqft of selling space. Customers can shop at House of Fraser from


House of Fraser (UK & Ireland) Limited (formerly Highland Group Holdings Limited) is the parent company of the House of Fraser business in the UK and Ireland. It is 89% owned by House of Fraser Group Limited, which is also the parent company of House of Fraser’s planned operations in China (the remaining 11% interest in House of Fraser (UK & Ireland) Limited is owned by West Coast Capital (HOF CO) Limited). Nanjing Cenbest, a listed company in China is the Group’s ultimate parent company, following the acquisition on 2 September 2014.



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